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    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    How do I use the Sooz Eye Massager?

    Simply press the power button to turn it on. You can switch between modes or turn off features like heat by pressing and holding the same button. For full instructions, check the user manual included with your device.

    Is the eye massager safe for daily use?

    Yes! Sooz is designed for everyday use and tested for comfort and safety. However, if you have a medical condition, consult your doctor before use.

    Does it help with dry eyes or eye strain?

    Absolutely. The massager uses gentle heat and vibration to stimulate tear glands and reduce eye fatigue, making it ideal for relieving dryness and digital eye strain.

    How long does the battery last?

    A full charge provides extended use over several days, depending on your selected modes. The device charges quickly using the included USB-C cable.

    Can I use the device while it’s charging?

    For safety and optimal performance, the device should not be used while charging.

    Can I connect it to my phone for music?

    Yes! The Sooz Eye Massager includes Bluetooth capability, so you can pair it with your device and listen to your favorite tracks while you relax.

    Is international shipping available?

    Currently, we only ship within Lebanon. Stay tuned as we expand globally!